Legal Pages | BlueCastleMarketing

Updated Oct, 14 2026

Blue Castle Marketing LLC

1. Introduction

At Blue Castle Marketing, we respect your privacy and take protecting your personal information seriously.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have when visiting our website or using our services.

This policy applies to Blue Castle Marketing LLC, our website at www.bluecastlemarketing.com, and our related services and communications.

If you have questions about this policy, please contact us at info@bluecastlemarketing.com.

2. Information We Collect

We may collect the following information when you visit our website, contact us, or use our services:

Your name, email address, and phone number.
Your business name and business contact information.
Your mailing or billing address.
Information about services you request or purchase.
Payment and transaction details.
Messages, appointment requests, and customer support conversations.
Website activity, IP address, browser type, and device information.
Advertising interactions and marketing preferences.

We collect information you provide directly and certain information collected automatically through our website and its technology providers.

3. When We Collect Information

We may collect information when you:

Fill out a website form.-
Request a quote or consultation.
Schedule an appointment.
Purchase our services.
Subscribe to emails or text messages.
Contact us by phone, email, text, or live chat.
Respond to a survey or promotion.
Visit our website or interact with our advertising.

We may also receive business information through referrals, service providers, or publicly available sources, as allowed by law.

4. How We Use Your Information

We use the information we collect to:

Respond to questions and requests.
Schedule and confirm appointments.
Provide our marketing, consulting, website, and automation services.
Manage customer accounts and relationships.
Process payments and send billing updates.
Provide customer support.
Send service updates and appointment reminders.
Send promotional emails and text messages when permitted and, where required, with your consent.
Improve our website and services.
Measure advertising and marketing performance.
Protect our website and business from fraud.
Meet legal requirements and resolve disputes.

We do not use your information for unrelated purposes without providing any notice or obtaining any consent required by law.

5. Mobile/SMS Communications

Blue Castle Marketing may send SMS and text messages to users who have opted in via our website forms.

We collect your mobile phone number solely for the purpose of delivering the communications you have requested.

We do not share, sell, rent, or transfer your mobile phone number or SMS opt-in information to third parties for marketing purposes.

Standard message and data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP to any text message, or by contacting us at info@bluecastlemarketing.com.

Types of Text Messages

Depending on your request and consent, you may receive:

Appointment confirmations and reminders.
Responses to questions and service requests.
Customer support messages.
Service and account updates.
Marketing promotions, special offers, and business

Updated on October 14, 2026

Blue Castle Marketing LLC

1. Acceptance of Terms

Welcome to Blue Castle Marketing LLC ("Blue Castle Marketing," "we," "us," or "our").

These Terms of Service ("Terms") explain the rules for using our website, products, and services.

By accessing our website at www.bluecastlemarketing.com, purchasing our services, or using our online tools, you agree to these Terms.

If you do not agree, please do not use our website or services.

You must be at least 18 years old to purchase our services or enter into an agreement with us. If you represent a business, you confirm that you have permission to enter into an agreement on its behalf.

2. Our Services

Blue Castle Marketing provides digital marketing, consulting, technology, and business growth services.

Depending on your agreement with us, these services may include:

Website design and development.-
Landing pages and sales funnels.
Search engine optimization (SEO).
Paid advertising and campaign management.
Social media marketing.
Email and SMS marketing.
Customer relationship management (CRM) systems.
Marketing automation and AI-powered tools.
Lead generation and appointment scheduling.
Business consulting and growth strategies.
Other related marketing and technology services.

The exact services, pricing, timelines, and deliverables for each customer will be described in their proposal, order form, subscription, or separate service agreement.

If a signed service agreement conflicts with these general Terms, the signed agreement will control for the services covered by that agreement.

3. Changes to These Terms

We may update these Terms as our services, business practices, or legal requirements change.

When changes are made, we will update the effective date on this page.

For material changes, we will provide additional notice when required by law.

Changes will apply going forward unless otherwise stated and permitted by law. Continued use of our website or services after the updated Terms take effect means you accept the revised Terms, where permitted by law.

4. Communication and Contact Information

When you contact Blue Castle Marketing, request a service, schedule an appointment, or become a customer, we may communicate with you about your request or business relationship.

These communications may include:

Responses to your questions.
Appointment confirmations and reminders.
Service and project updates.
Billing and account information.
Customer support.
Important business notices.

We may contact you through the methods you provide, as allowed by law.

Providing your phone number or email address does not automatically mean you agree to receive marketing text messages.

Marketing communications are sent only when permitted by applicable law and, when required, after we receive your consent.

You can contact us at info@bluecastlemarketing.com or +1 385-993-5115.

5. SMS and Text Messaging Terms

Blue Castle Marketing offers optional SMS and text messaging programs for people who request information, schedule appointments, use our services, or choose to receive marketing communications.

Types of Text Messages

Depending on the program you join and the consent you provide, messages may include:

Appointment confirmations and reminders.
Responses to service inquiries.
Customer support messages.
Service updates and notifications.
Marketing promotions and special offers.
Information about Blue Castle Marketing products and services.

How You Give Consent

You may choose to receive text messages by selecting an optional SMS consent checkbox on our website forms.

The checkbox is not preselected. You must actively choose to opt in.

The form explains the type of messages you are agreeing to receive.

Where required, we request separate consent for marketing text messages and service-related communications.

By opting in, you authorize Blue Castle Marketing to send the messages described in the consent notice to the mobile phone number you provided. These messages may be sent using automated technology.

Consent to receive marketing text messages is not a condition of purchasing any product or service.**

Submitting a contact form without selecting the SMS consent checkbox does not, by itself, enroll you in our marketing text messaging program.

Message Frequency

Message frequency varies based on the services you request, your activity, and the communications you agree to receive.

Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier and service plan.

Blue Castle Marketing is not responsible for charges from your mobile carrier.

How to Opt Out

You may stop receiving text messages at any time by replying **STOP** to any message from Blue Castle Marketing.

You may receive one final confirmation message stating that you have been unsubscribed.

After your opt-out is processed, we will stop sending messages covered by your request unless you provide new consent.

You may also request to stop receiving text messages by emailing info@bluecastlemarketing.com.

We honor other legally recognized requests to revoke consent.

How to Get Help

For help with our SMS program, reply **HELP** to any text message.

You can also contact us at:

Email: info@bluecastlemarketing.com

Phone: +1 385-993-5115

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

Message delivery may depend on your mobile carrier, device, network availability, and other factors outside our control.

Mobile Information and Privacy

We respect your privacy and protect your mobile information.

We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing purposes.

We may use trusted technology providers to deliver messages and operate our communication systems. These providers may process information only as needed to perform services for us.

For more information, please review our Privacy Policy at:

https://www.bluecastlemarketing.com/privacy-policy

SMS Program Changes

We may change or discontinue a messaging program when needed.

Any changes to consent requirements or messaging practices will follow applicable law.

You may opt out at any time.

6. Email Marketing

We may send marketing emails when permitted by law.

These emails may include information about our services, educational content, promotions, and business updates.

Marketing emails will include an unsubscribe method as required by law.

You may unsubscribe using the link in our emails or by contacting info@bluecastlemarketing.com.

We will honor unsubscribe requests within the time required by applicable law.

Unsubscribing from marketing emails does not prevent us from sending necessary account, billing, or service-related communications.

7. Accuracy of Information

You agree to provide accurate and current information when using our website, completing forms, or purchasing services.

This may include your name, contact information, business details, and payment information.

You agree not to provide another person's phone number or contact information without proper permission.

You are responsible for updating your information when it changes.

8. User Accounts and Security

Some services may require you to create or access an online account.

You are responsible for:

Keeping your login information secure.
Providing accurate account information.
Using your account only for authorized purposes.
Notifying us if you believe your account has been accessed without permission.

You are responsible for activity conducted through your account to the extent permitted by law.

We may restrict access when necessary to protect our systems, customers, or business.

9. Customer Responsibilities

When using our marketing or technology services, you agree to provide the information, access, materials, and approvals reasonably needed to complete the work.

You are responsible for making sure the information and materials you provide are accurate and that you have the legal right to use them.

If we manage advertising, email, SMS, CRM, or other communication systems on your behalf, you are responsible for ensuring that your customer data was collected lawfully and that you have obtained any required consent.

You agree not to use our services to send unlawful spam, misleading advertisements, unauthorized marketing messages, or communications that violate consumer protection laws.

We may suspend services if we reasonably believe an activity violates the law, these Terms, or applicable platform requirements.

10. Prohibited Activities

You agree not to use our website or services to:

Break any applicable law or regulation.-
Send spam or unauthorized marketing messages.
Provide false or misleading information.
Violate another person's privacy or intellectual property rights.
Attempt to access systems or accounts without permission.
Upload malware, harmful software, or malicious content.
Interfere with the security or operation of our services.
Engage in fraud, harassment, or deceptive business practices.
Misuse customer information or contact lists.

We may take reasonable action to stop prohibited activity, including suspending or terminating access.

11. Intellectual Property

Our website, branding, logos, text, graphics, and other original materials are owned by or licensed to Blue Castle Marketing unless otherwise stated.

You may not copy, reproduce, distribute, sell, or modify our protected materials without permission, except as allowed by law.

Ownership and usage rights for websites, marketing materials, creative assets, and other work developed for clients will be governed by the applicable service agreement.

Third-party software, templates, images, and other licensed materials may remain subject to their original owners' license terms.

12. Pricing and Payments

Pricing depends on the products or services you purchase.

The applicable fees, payment schedule, subscription terms, and deliverables will be provided before purchase or stated in a separate agreement.

By purchasing a paid service, you agree to pay the fees disclosed at checkout or in your agreement.

You authorize us and our payment providers to process payments you approve.

For recurring subscriptions, we will disclose the recurring amount, billing frequency, and applicable cancellation terms before you enroll.

Recurring charges will continue only under the terms you accepted and as permitted by law.

Any additional advertising budgets, third-party software fees, usage charges, or outside service costs will be handled according to your purchase terms or service agreement.

13. Cancellations and Refunds

Cancellation and refund terms depend on the service or subscription purchased.

Any applicable refund policy, cancellation deadline, minimum commitment, or early termination fee will be disclosed before purchase or in your service agreement.

Unless a different policy is provided, payments for completed services are generally non-refundable to the extent permitted by law.

Refund requests for unfinished services will be reviewed based on the agreement, work completed, and applicable law.

You may request cancellation by emailing info@bluecastlemarketing.com.

A cancellation request does not automatically remove charges already owed under an agreement.

Nothing in these Terms limits refund, cancellation, or other consumer rights that cannot legally be waived.

14. Third-Party Platforms and Software

Our services may use third-party platforms, including website hosting providers, advertising networks, CRM systems, payment processors, and automation tools.

These providers may have their own terms, pricing, privacy policies, and service limits.

Blue Castle Marketing does not control the availability, pricing, features, or policies of third-party platforms.

We are not responsible for interruptions or changes caused by third-party services outside our reasonable control.

You may be required to accept separate third-party terms when using certain services.

## 15. Marketing Results and Performance

We work to provide professional marketing and business growth services.

However, marketing results can vary based on many factors, including:

Your industry and competition.
Advertising budgets.
Market conditions.
Your products, pricing, and offers.
Customer demand.
Sales processes and follow-up.
Changes to advertising platforms and search engines.

We do not guarantee a specific number of leads, sales, customers, rankings, revenue, or profits unless expressly stated in a separate written agreement.

Any examples, estimates, projections, or past results are provided for informational purposes and do not guarantee future performance.

16. Artificial Intelligence and Automation

Some of our services may use artificial intelligence, automated communication tools, or third-party technology.

AI-generated content and automated outputs may contain errors or require human review.

Customers are responsible for reviewing and approving important business content, claims, advertisements, and communications before use, unless a separate agreement assigns that responsibility to us.

We do not guarantee that AI-generated content will always be accurate, complete, or suitable for every purpose.

Our use of AI and automation remains subject to applicable laws and our Privacy Policy.

17. Disclaimer of Warranties

We aim to provide reliable and professional services.

However, to the extent permitted by law, our website and general online services are provided on an "as is" and "as available" basis.

We do not guarantee that our website or online systems will always be uninterrupted, error-free, or available.

We do not make warranties beyond those expressly stated in a separate written agreement or required by law.

Nothing in this section removes warranties or rights that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by law, Blue Castle Marketing will not be responsible for indirect, incidental, special, or consequential damages resulting from the use of our website or services.

This may include lost profits, lost business opportunities, or business interruptions, except where liability cannot legally be limited.

Nothing in these Terms limits liability that cannot be excluded or restricted under applicable law.

Any additional limits on liability for paid services may be described in a separate written agreement.

19. Indemnification

To the extent permitted by law, you agree to protect and reimburse Blue Castle Marketing for reasonable losses, claims, damages, and legal expenses arising from:

Your unlawful use of our services.-
Your violation of these Terms.
Your violation of another person's rights.
Your unauthorized use of customer information.
Marketing materials or instructions you provide that violate applicable law.

This section applies only to the extent that the claim results from your actions or responsibilities and does not require you to cover losses caused by our own unlawful conduct.

20. Suspension and Termination

We may suspend or terminate access to our website, accounts, or services when reasonably necessary, including when:

These Terms are violated.
Required payments are not made.
Fraud or unauthorized activity is suspected.
Our systems or other users are at risk.
Continued service would violate applicable law or platform requirements.

Where appropriate, we may provide notice and an opportunity to correct the issue.

Termination does not remove payment obligations or other responsibilities that continue under an applicable service agreement.

21. Privacy Policy

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, protect, and share personal information.

By using our website or services, you acknowledge that our data practices are described in that policy.

You can review our Privacy Policy at:

https://www.bluecastlemarketing.com/privacy-policy

22. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules, except where other applicable laws require otherwise.

If a dispute arises, we encourage you to contact us first so we can try to resolve the issue.

Any dispute that cannot be resolved informally may be handled in a court with proper jurisdiction, subject to applicable law and any separate written agreement.

Nothing in these Terms limits legal rights or protections that cannot be waived.

23. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to apply to the extent permitted by law.

24. Entire Agreement

These Terms, together with our Privacy Policy and any applicable purchase terms or written service agreements, describe the general rules governing our website and services.

A separate signed service agreement may include additional terms for a specific project, subscription, or customer relationship.

25. Contact Information

If you have questions about these Terms, our services, or our communication practices, please contact us.

Blue Castle Marketing LLC

Website: www.bluecastlemarketing.com

Email: info@bluecastlemarketing.com

Phone: +1 385-993-5115

Mailing Address:

7533 S Center View CT STE R

West Jordan, UT 84084

United States

SMS Messaging Terms & Compliance

Blue Castle Marketing

Effective Date: October 13th, 2026

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Blue Castle Marketing through our website at https://bluecastlemarketing.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@bluecastlemarketing.com or call +1 385-993-5115 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://bluecastlemarketing.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Blue Castle Marketing . By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Blue Castle Marketing.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Blue Castle Marketing and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Blue Castle Marketing, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. Blue Castle Marketing shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at info@bluecastlemarketing.com. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Blue Castle Marketing operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

Blue Castle Marketing

Phone: +1 385-993-5115

Email: info@bluecastlemarketing.com

Website: https://bluecastlemarketing.com

By using our website and services, you consent to these Terms of Service.

Terms and Conditons

SMS & Text Messaging Policy

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ADDRESS

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